Resources

Erald Gjoni

CIO, FurnitureMart USA (Why we chose Package.ai)

Erald Gjoni

CIO, FurnitureMart USA (User-friendly system)

Erald Gjoni

CIO, FurnitureMart USA (Onboarding Experience)

Erald Gjoni

CIO, FurnitureMart USA (Customer Feedback)

Erald Gjoni

CIO, FurnitureMart USA (The results showed up quickly)

Davis Drinkward & Jessica Humphries

Service Manager & Operations Manager from B&B Appliance

Samantha Blum

Director of Customer Experience, Broad River Retail (improving the survey response rate)

Samantha Blum

Director of Customer Experience, Broad River Retail (saving time on routing)

Samantha Blum

Director of Customer Experience, Broad River Retail (improving NPS)

Samantha Blum

Director of Customer Experience, Broad River Retail (improving confirmation rate)

Samantha Blum

Director of Customer Experience, Broad River Retail (satisfaction from the support team)

Sal Genovese

IT Manager, Ivan Smith Furniture (the sales chat)

Sal Genovese

IT Manager, Ivan Smith Furniture (improving delivery confirmation)

Sal Genovese

IT Manager, Ivan Smith Furniture (increasing Google reviews)

Sal Genovese

IT Manager, Ivan Smith Furniture (recommending Package.ai)

Brian Fierro

Executive Director of Customer Experience, Bob Mills (part 1)

Brian Fierro

Executive Director of Customer Experience, Bob Mills (part 2)

Jim Queen

Director of IT, BostonFAM (part 1)

Jim Queen

Director of IT, BostonFAM (part 2)

Jeff Clemens

VP of Marketing, Grand Appliance & TV

Kris Winter

President, Direct Appliance Flooring & Home

Jim Johnson

Controller, Slager Appliances

Mason Lafferty

Sales and Marketing Manager, Lafferty's Home Center

Leo Goncalves

VP of Operations, Yale Appliance

Brandie Killian

Owner, John Plyler Home Center

Melissa Williams

Service and Warranty Manager, John Plyler Home Center

Norman Alegria

Director of Customer Experience, TDG (part 3)

Norman Alegria

Director of Customer Experience, TDG (part 2)

Norman Alegria

Director of Customer Experience, TDG (part 1)

John Ramos

Service Manager, Christie's Appliance & Mattress Company

Gabe Hedges

General Manager, Idler's Home

Cristal Villa

Service Manager, B&B Appliance

Norman Alegria

Director of Customer Experience, TDG (part 4)

Jeremy Sanchez

Director of Operations, HomeZone (part 1)

Jeremy Sanchez

Director of Operations, HomeZone (part 2)