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Package.ai Launches Generative AI-Jenny 2.0

The new, comprehensive Gen AI offering for retailers will assist human agents in crafting responses
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Package.ai Launches Generative AI-Jenny 2.0

April 17, 2024
The new, comprehensive Gen AI offering for retailers will assist human agents in crafting responses to customers' inquiries. It is
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The Retail Corner Podcast: Using AI to Solve Last-Mile Pain Points

March 12, 2024
Last-mile delivery is crucial for furniture and appliance retailers, but challenges like inefficiencies and rising costs, if left unchecked, can
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BostonFAM Sees 33% Rise in Delivery Confirmation Rates and Boosts Customer Engagement Using Package.ai

July 06, 2023
  Retailer BostonFAM made the switch to Package.ai to streamline its operations and transform its interactions with customers.   NEW
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Bob Mills’ NPS Score Soars by Over 50% After Switching to Package.ai

May 22, 2023
  Consolidating multiple siloed solutions into Package.ai's complete customer engagement platform has enabled Bob Mills to develop deeper customer relationships,
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Dufresne Spencer Group implements Package.ai to dramatically improve customer happiness and reduce Not-at-Home Failed Deliveries by 42%

February 28, 2023
NEW YORK, March 1, 2023 /PRNewswire/ -- Package.ai, the leading customer engagement platform for furniture and appliance retail, has enabled Dufresne Spencer Group
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Big Sandy Superstore Implemented Package.ai to Automate Operations, Reduce Costs and Boost Customer Engagement

October 01, 2022
NEW YORK, Sept. 29, 2022 /PRNewswire/ -- Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using
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Grand Appliance Leverages Package.ai’s Customer Messaging and Review Management To Turn Customers into Advocates and Repeat Buyers

August 24, 2022
The seamless and smooth integration of Package.ai is enabling Grand Appliance to implement a holistic approach to customer communications, using
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The Dufresne Group (TDG) Achieves a 239% Increase in Automated Customer Support Workflows Using Package.ai’s Conversational AI Engagement Platform Integrated with STORIS ERP

July 22, 2022
The implementation of this complete customer engagement platform has enabled TDG to consolidate disparate systems, reduce costs, and develop deeper
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Package.ai Integrates to STORIS for Routing & Reputation Management

August 18, 2021
Package.ai and STORIS now offer integration capabilities to their mutual home furnishings and appliance retail partners. The integration enables STORIS post-purchase data to be
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