Resources

BostonFAM Sees 33% Rise in Delivery Confirmation Rates and Boosts Customer Engagement Using Package.ai

July 06, 2023

  Retailer BostonFAM made the switch to Package.ai to streamline its operations and transform its interactions with customers.   NEW

read more >>

Bob Mills’ NPS Score Soars by Over 50% After Switching to Package.ai

May 22, 2023

  Consolidating multiple siloed solutions into Package.ai's complete customer engagement platform has enabled Bob Mills to develop deeper customer relationships,

read more >>

Dufresne Spencer Group implements Package.ai to dramatically improve customer happiness and reduce Not-at-Home Failed Deliveries by 42%

February 28, 2023

NEW YORK, March 1, 2023 /PRNewswire/ -- Package.ai, the leading customer engagement platform for furniture and appliance retail, has enabled Dufresne Spencer Group

read more >>

Big Sandy Superstore Implemented Package.ai to Automate Operations, Reduce Costs and Boost Customer Engagement

October 01, 2022

NEW YORK, Sept. 29, 2022 /PRNewswire/ -- Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using

read more >>

Grand Appliance Leverages Package.ai’s Customer Messaging and Review Management To Turn Customers into Advocates and Repeat Buyers

August 24, 2022

The seamless and smooth integration of Package.ai is enabling Grand Appliance to implement a holistic approach to customer communications, using

read more >>

The Dufresne Group (TDG) Achieves a 239% Increase in Automated Customer Support Workflows Using Package.ai’s Conversational AI Engagement Platform Integrated with STORIS ERP

July 22, 2022

The implementation of this complete customer engagement platform has enabled TDG to consolidate disparate systems, reduce costs, and develop deeper

read more >>

Package.ai Integrates to STORIS for Routing & Reputation Management

August 18, 2021

Package.ai and STORIS now offer integration capabilities to their mutual home furnishings and appliance retail partners. The integration enables STORIS post-purchase data to be

read more >>