It's time to dispatch the old and engage with the new
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Make the switch
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Your standard delivery management solution is not giving you what you need

To become truly customer centric, you should only be using one platform to engage visual

Find out how easy it is to finally make the switch

    The Old
    • Route optimization
    • Real-time order tracking
    • Self-scheduling
    • Customized reporting
    • Two-way customer communications
    The Engaged
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    • Interactions, delivery & order history visible in chat
    • Website sales chat
    • Agent assignment & performance reporting
    • Chat tags and rules
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    • AI-based data tagging
    • Route optimization
    • Real-time order tracking
    • Self-scheduling
    • Customized Reporting
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    • Interactive two-way customer communications
    • Integrated delivery chatbot
    • Full customer care suite
    • Personalized messaging
    • Optimized delivery-confirmation engine
    • One AI-based message routing for all touchpoints
    • Optimized delivery-feedback engine
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    • Post-purchase & post-delivery review generation engine
    • Automated sales & marketing campaign chat platform
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    • Modern APIs and integrations
    • White-glove implementation
    • Insane customer support responsiveness
    • Rapid development of new features

    Why DSG
    made the switch

    And how they reduced Not-at-Home Failed Deliveries by over 42% after implementing Package.ai

    ״With Package.ai we are able to eliminate departmental silos, throughout the customer journey and specifically within the fulfillment process. We finally have a single platform that manages customer engagement and logistics through automation and AI.״

    Chris Gustafson, Director of Quality Assurance
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    Here are 5 things you are definitely NOT getting
    out of your standard last-mile delivery solution
    1

    Last-mile management automation with a personal touch

    Built around the kind of advanced data tagging that allows messaging to be tailored and personalized on one hand, and sync entire logistics workflows on the other. Seamlessly integrated into retail operations, it’s a serious saver of time, money and customer fall-off.

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    2

    All customer interactions in one place

    Breaking team silos by giving full visibility across all departments and the buyer journey: from pre-purchase sales chat, through post-purchase customer care, fulfillment operations, marketing and sales workflows.

    3

    AI-powered two-way messaging, fully integrated with logistics

    We don’t notify, we actually converse with customers throughout the entire buyer journey. And it’s a bigger picture than simply bettering delivery confirmation rates and lowering failed deliveries - It’s how you build customer relationships that last.

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    4

    Tailored upsell and reviews automation

    Automated campaign management platform, based on product SKU, purchase history and most importantly - the fulfillment feedback data.

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    5

    We work harder

    It’s time to be out with the old and in with the new. We at Package take pride in engaging with our customers, just as they do with theirs. So we are constantly listening, developing and rolling out new solutions to what pains you the most.

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    Engagement drives sales

    visual Find out how easy it is to finally make the switch
    Book a demo

    Discover how you can use AI, automation and data intelligence
    to form customer engagement that drives sales

    Book a Demo