And how they reduced Not-at-Home Failed Deliveries by over 42% after implementing Package.ai
״With Package.ai we are able to eliminate departmental silos, throughout the customer journey and specifically within the fulfillment process. We finally have a single platform that manages customer engagement and logistics through automation and AI.״
Last-mile management automation with a personal touch
Built around the kind of advanced data tagging that allows messaging to be tailored and personalized on one hand, and sync entire logistics workflows on the other. Seamlessly integrated into retail operations, it’s a serious saver of time, money and customer fall-off.
All customer interactions in one place
Breaking team silos by giving full visibility across all departments and the buyer journey: from pre-purchase sales chat, through post-purchase customer care, fulfillment operations, marketing and sales workflows.
AI-powered two-way messaging, fully integrated with logistics
We don’t notify, we actually converse with customers throughout the entire buyer journey. And it’s a bigger picture than simply bettering delivery confirmation rates and lowering failed deliveries - It’s how you build customer relationships that last.
Tailored upsell and reviews automation
Automated campaign management platform, based on product SKU, purchase history and most importantly - the fulfillment feedback data.
We work harder
It’s time to be out with the old and in with the new. We at Package take pride in engaging with our customers, just as they do with theirs. So we are constantly listening, developing and rolling out new solutions to what pains you the most.
Engagement drives sales
Find out how easy it is to finally make the switch