We are the full package

visual

We get emotional about fulfillment

Home furnishing customers get emotional about fulfillment. They want to feel special. Even more so if things go wrong. Consumers today, and especially Gen Z, demand an Amazon-level of excellence. In our industry, that comes down to how you do fulfillment and, more importantly, how you use it to form relationships.
The problem is most retailers and home service providers don’t connect deeply enough with customers throughout their journey to form a strong enough relationship that can overcome challenges, especially those hard-to-avoid ones. If you rely on disconnected customer interactions scattered across separate systems, the result will be a broken experience full of missed opportunities.

Specialized AI for home furnishing retailers and service providers

Package.ai was founded with a simple vision – create an AI-based engagement platform that would allow retailers to win the hearts and minds of their customers, by making them feel empowered, connected and special throughout the purchase lifecycle.
This ability to efficiently communicate at scale leads to higher brand loyalty, better online reputation and more direct and indirect sales, as well as lower operational costs.

visual

Outstanding retailers are feeling the impact

visual

Our Partners

visual
visual
visual
visual
visual
Case Study

How Bob Mills’ NPS score soared by over 50% after switching to Package.ai

visual
When we were ready to go live, our IT director laughed. He was like, ‘Are you sure we’re switching because I haven’t had to do much.’ The process was so seamless, and it didn’t take up the resources of our really small IT team.”

Brian Fierro
Executive Director of Customer Experience at Bob Mills Furniture

viusal
+30%
delivery confirmation rates
viusal
-40%
failed deliveries
viusal
+33%
post-delivery feedback

We work harder

It’s time to be out with the old and in with the new.
We at Package.ai take pride in engaging with our customers, just as they do
with theirs. So we are constantly listening, developing and rolling out new
solutions to what pains you the most.

  • visual
    Modern APIs and integrations
  • visual
    White glove implementation
  • visual
    Insane customer support responsiveness
  • visual
    Rapid development of new features
0%
customer turnover in 5 years
visual

Engagement stories

All Testimonials

The Management Team

visual
Ziv Fass

Co-Founder & CEO
visual
Yoav Sadeh
Co-Founder & CTO
visual
Ralph Shulberg
General Manager NA

We are growing!


Open positions in TLV and Miami
Why settle for silos
when you can get the full-package
Book a demoarrow

Hi, I’m AI Jenny! Watch me >>